Billing software that reminds your customers on WhatsApp before the due date

How it works

1. Upload your customer list. Excel or CSV in the format you already use.
2. Set the reminders. Choose the days before and after the due date and the channel.
3. Collect and record. Payments by link are recorded on their own. Others are marked in one tap.

The messages your customers get

You write each message once. Makatea sends it on every date for every customer.

Billing software and collections software

Billing software creates the invoice. Collections software makes sure it gets paid. Most small businesses have the first and run the second by hand.

Makatea covers the second part. It works with the invoices from your current system, your accountant or a spreadsheet.

Need the invoice itself? Make it with the free invoice generator, then let Makatea remind the customer until it is paid.

Payments your customers already use

Customers keep paying the way they already do. UPI, bank transfer, mobile money or card all work with the link of the processor you connect. Makatea never holds your money.

What to look for in billing software

Most billing tools stop when the invoice is sent. These are the points that decide whether the invoice gets paid on time.

• Reminders on the channel your customers read. In India, Nigeria or the Philippines that is WhatsApp before email.
• A payment link inside the reminder. Every extra step between the message and the payment costs days.
• Partial payments that lower the balance. A customer who paid half should never get the full amount again.
• Promises to pay that pause the sequence. A customer who gave a date should not get the next reminder.
• Your own number and your own name. Customers answer a business they know, not an unknown sender.
• A weekly list of who to call. The owner should see the five accounts that matter, not three hundred rows.

Makatea covers all six. Your billing or accounting system keeps doing the invoice and the tax side.

A billing month with figures

A coaching centre bills 180 students a monthly fee of ₹4,500. The fee is due on the 25th of each month.

Before Makatea the owner copied 180 messages by hand each month. Now the owner reads one list on Monday.

Moving from manual reminders to Makatea

Most businesses start with reminders typed by hand from a phone. The move takes one afternoon.

1. Export the list of open invoices from your billing system or spreadsheet.
2. Upload it to Makatea and check that names, amounts and due dates read correctly.
3. Copy the messages you already send into the sequence, or start from the examples.
4. Connect the WhatsApp line your customers already know.
5. Turn the sequence on and stop sending reminders by hand that same day.

Customers see no change in the sender. They just get the reminder on time, every month, with a link to pay.

What changes for your customers

Customers get the reminder from the number they already have saved. The message shows their name, the amount and the date.

They pay with one tap on the link, or reply if they need more time. Nobody has to call them to ask.

Customers who always pay on time get one short reminder and nothing else. Only late accounts get the follow-up.

Billing details that come up often

• Makatea works in any country where your customers use WhatsApp. Prices are in USD.
• The reply lands in the Makatea inbox with the customer's balance next to it. Your team answers from there.
• Makatea is the part after the invoice. Your current system issues it, and Makatea makes sure it gets paid on time through reminders and payment links.
• Customers keep their usual way to pay, and the money goes straight to your account.

Pricing

Every plan includes all of Makatea and starts with 14 days free with no card. The annual plan costs ten months for twelve. Above 3,000 customers the plan is set by volume.

Who uses Makatea

• Schools and coaching centres that remind every family of the monthly fee.
• Internet and cable providers that remind subscribers before the service pauses.
• Property managers that remind each tenant of rent and maintenance.
• Distributors that sell to shops on 30-day terms.
• Gyms and clubs that bill members every month.