Accounts receivable collections that run on their own

Reviewed in October 2026

Makatea automates accounts receivable collections for businesses that bill the same customers every month. It sends reminders on WhatsApp and email before and after each due date. It records every payment, partial payment and promise to pay. Every morning it shows who to follow up first. Start free for 14 days with no card.

Reminders by stage

Before the due date, on the day and after it. Each stage has its own message and channel.

Escalation between channels

If a WhatsApp reminder gets no answer, Makatea follows up by email on the day you set.

Payment matching

Payments by link are recorded on their own. Transfers are marked in one tap against the right invoice.

Today's priority list

Makatea sorts customers by balance and days past due. Your team works 20 cases, not 300.

Portfolio diagnosis

A weekly score from 0 to 100 of the health of your collections, with what changed.

API and webhooks

Connect your system through the REST API. Outgoing webhooks tell it when a payment or promise arrives.

How AR collections run in Makatea

  1. Upload your open invoices. Excel, CSV or the API.
  2. Choose the sequence. Days before and after the due date, with the channel for each.
  3. Makatea sends the reminders. Each customer gets their own amount and date.
  4. Payments and promises are recorded. The sequence stops or pauses for that customer.
  5. Your team handles the short list. Disputes, calls and payment agreements.

What accounts receivable automation changes

TaskBy handWith Makatea
RemindersSomeone sends them when there is timeSent on every date
Payment recordsCopied into a spreadsheet at week endRecorded the same day
Promises to payWritten in a notebookSaved with a reminder on that date
Who to callGuessed from memoryRanked by balance and age
ReportsBuilt by hand each monthEmailed every Monday

A collection sequence that works

DayChannelMessage
−3WhatsAppReminder with the amount, due date and payment link
0WhatsAppDue today, with the link
+3WhatsAppNot received yet. Reply with the reference if already paid
+5EmailOverdue notice with the invoice attached
+7WhatsAppAsks for a date to pay
+15EmailStatement of account with all open invoices

Start with this sequence and adjust it after a month. Makatea shows which message gets the most payments.

The numbers that improve

Makatea saves your starting point on day one. It then compares on-time payment and days past due every month.

You see the change in your own portfolio, not an average from someone else. Days sales outstanding falls when reminders go out before the due date.

Accounts payable and receivable

Makatea works on the receivable side. Bills you pay to suppliers stay in your accounting system. The API sends payment events back so both sides stay in step.

What to look for in AR collections software

  • A clean import. Your aging report from Excel or your accounting system should load without retyping.
  • Sequences by stage. Before the due date, on the day, after it and the final notice each need a different message.
  • Channels in order. WhatsApp first, then email, with the next step only when the customer does not reply.
  • Payments and promises recorded on the account. The balance and the next step should update without a spreadsheet.
  • A prioritised work list. The team should open the day with the accounts that need a person.
  • An API and webhooks. Larger teams sync customers and payments with the systems they already run.

Makatea covers each point and keeps every message under your business name.

Your first week with Makatea

DayWhat happens
Day 1You upload the aging report. Makatea reads each customer, invoice, amount and due date.
Day 1You pick the sequence and connect your WhatsApp line. The first reminders go out that day.
Days 2 to 4Replies land in one inbox. Payments by link are recorded on their own.
Day 5Promises to pay show on each account with their date.
Day 7The Monday summary lists who paid, who promised and who to call first.

The 14-day trial starts with your first upload. Both weeks run on your real invoices.

AR collections by industry

IndustryWhat is billedHow the sequence starts
Schools and collegesMonthly or term fees per familyA reminder five days before the fee date
Internet and cable providersMonthly plans per subscriberA reminder before the service would pause
Property managersRent and maintenance per unitA reminder three days before rent is due
DistributorsInvoices per delivery on 30-day termsA reminder a week before each due date
Clinics and labsCorporate accounts and insurance balancesA monthly statement and a reminder on the due date

Each industry keeps its own wording. Makatea sends the version you choose to each group of customers.

When AR collections software pays for itself

Count the hours your team spends on reminders each month. Add the value of invoices paid late and the cost of the cash you wait for.

A team that spends two days a month on reminders already costs more than the Essential plan in most countries. The hours come back on the first month.

The larger gain is timing. Invoices paid on the due date instead of three weeks later shorten the cash cycle for the whole business.

Details for AR teams

  • Makatea has a REST API and webhooks to sync customers, invoices and payments with other systems.
  • Every plan includes more than one user, and each account shows who replied last and what was agreed.
  • Accounting software usually sends one email. Makatea runs a full sequence on WhatsApp and email, records replies and promises, and builds the list of accounts to call.
  • The weekly summary lists who paid, who promised and who has not replied, so the team starts Monday with the accounts that need a person.

Pricing

PlanUSD per monthCustomersUsersWhatsApp linesMessages a day
Essential119Up to 50022300
Momentum219Up to 1,00054700
Scale349Up to 3,0001082,000

Every plan includes all of Makatea and starts with 14 days free with no card. The annual plan costs ten months for twelve. Above 3,000 customers the plan is set by volume.

Who uses Makatea for AR collections

  • Distributors and wholesalers with hundreds of shops on credit terms.
  • Schools and universities with monthly fees.
  • Internet providers and utilities with recurring bills.
  • Property managers and housing societies with rent and maintenance charges.
  • Service firms that bill a monthly retainer.

Free on Makatea: proforma invoice template · promissory note template · rent receipt template · free invoice generator

Frequently asked questions

Does Makatea charge a commission on what I collect?

No. You pay a monthly plan. Makatea does not move money or take a percentage.

Does Makatea integrate with my accounting system?

Yes, through the REST API and webhooks. Or export a CSV and upload it, which works with any system.

Does Makatea replace my collections team?

No. Makatea sends the repetitive reminders and your team keeps the calls and decisions.

Can I keep my own messages?

Yes. Write each message once and Makatea sends it with each customer's data.

How long does setup take?

The same day. Upload your invoices and choose the sequence.

Is my data safe?

Yes. Data is encrypted in transit and at rest, and your account is isolated from others.

Is there a free trial?

Yes. 14 days free with every feature and no card.

What is accounts receivable automation?

It is software that sends reminders, records payments and updates balances without manual work. The team keeps the calls and the decisions.

Your recurring collections on autopilot

Makatea sends the reminders over WhatsApp and email, records every payment and tells you who to follow up with first.

14 days free · No card

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