Accounts receivable collections that run on their own
Reviewed in October 2026
Makatea automates accounts receivable collections for businesses that bill the same customers every month. It sends reminders on WhatsApp and email before and after each due date. It records every payment, partial payment and promise to pay. Every morning it shows who to follow up first. Start free for 14 days with no card.
Reminders by stage
Before the due date, on the day and after it. Each stage has its own message and channel.
Escalation between channels
If a WhatsApp reminder gets no answer, Makatea follows up by email on the day you set.
Payment matching
Payments by link are recorded on their own. Transfers are marked in one tap against the right invoice.
Today's priority list
Makatea sorts customers by balance and days past due. Your team works 20 cases, not 300.
Portfolio diagnosis
A weekly score from 0 to 100 of the health of your collections, with what changed.
API and webhooks
Connect your system through the REST API. Outgoing webhooks tell it when a payment or promise arrives.
How AR collections run in Makatea
- Upload your open invoices. Excel, CSV or the API.
- Choose the sequence. Days before and after the due date, with the channel for each.
- Makatea sends the reminders. Each customer gets their own amount and date.
- Payments and promises are recorded. The sequence stops or pauses for that customer.
- Your team handles the short list. Disputes, calls and payment agreements.
What accounts receivable automation changes
| Task | By hand | With Makatea |
|---|---|---|
| Reminders | Someone sends them when there is time | Sent on every date |
| Payment records | Copied into a spreadsheet at week end | Recorded the same day |
| Promises to pay | Written in a notebook | Saved with a reminder on that date |
| Who to call | Guessed from memory | Ranked by balance and age |
| Reports | Built by hand each month | Emailed every Monday |
A collection sequence that works
| Day | Channel | Message |
|---|---|---|
| −3 | Reminder with the amount, due date and payment link | |
| 0 | Due today, with the link | |
| +3 | Not received yet. Reply with the reference if already paid | |
| +5 | Overdue notice with the invoice attached | |
| +7 | Asks for a date to pay | |
| +15 | Statement of account with all open invoices |
Start with this sequence and adjust it after a month. Makatea shows which message gets the most payments.
The numbers that improve
Makatea saves your starting point on day one. It then compares on-time payment and days past due every month.
You see the change in your own portfolio, not an average from someone else. Days sales outstanding falls when reminders go out before the due date.
Accounts payable and receivable
Makatea works on the receivable side. Bills you pay to suppliers stay in your accounting system. The API sends payment events back so both sides stay in step.
What to look for in AR collections software
- A clean import. Your aging report from Excel or your accounting system should load without retyping.
- Sequences by stage. Before the due date, on the day, after it and the final notice each need a different message.
- Channels in order. WhatsApp first, then email, with the next step only when the customer does not reply.
- Payments and promises recorded on the account. The balance and the next step should update without a spreadsheet.
- A prioritised work list. The team should open the day with the accounts that need a person.
- An API and webhooks. Larger teams sync customers and payments with the systems they already run.
Makatea covers each point and keeps every message under your business name.
Your first week with Makatea
| Day | What happens |
|---|---|
| Day 1 | You upload the aging report. Makatea reads each customer, invoice, amount and due date. |
| Day 1 | You pick the sequence and connect your WhatsApp line. The first reminders go out that day. |
| Days 2 to 4 | Replies land in one inbox. Payments by link are recorded on their own. |
| Day 5 | Promises to pay show on each account with their date. |
| Day 7 | The Monday summary lists who paid, who promised and who to call first. |
The 14-day trial starts with your first upload. Both weeks run on your real invoices.
AR collections by industry
| Industry | What is billed | How the sequence starts |
|---|---|---|
| Schools and colleges | Monthly or term fees per family | A reminder five days before the fee date |
| Internet and cable providers | Monthly plans per subscriber | A reminder before the service would pause |
| Property managers | Rent and maintenance per unit | A reminder three days before rent is due |
| Distributors | Invoices per delivery on 30-day terms | A reminder a week before each due date |
| Clinics and labs | Corporate accounts and insurance balances | A monthly statement and a reminder on the due date |
Each industry keeps its own wording. Makatea sends the version you choose to each group of customers.
When AR collections software pays for itself
Count the hours your team spends on reminders each month. Add the value of invoices paid late and the cost of the cash you wait for.
A team that spends two days a month on reminders already costs more than the Essential plan in most countries. The hours come back on the first month.
The larger gain is timing. Invoices paid on the due date instead of three weeks later shorten the cash cycle for the whole business.
Details for AR teams
- Makatea has a REST API and webhooks to sync customers, invoices and payments with other systems.
- Every plan includes more than one user, and each account shows who replied last and what was agreed.
- Accounting software usually sends one email. Makatea runs a full sequence on WhatsApp and email, records replies and promises, and builds the list of accounts to call.
- The weekly summary lists who paid, who promised and who has not replied, so the team starts Monday with the accounts that need a person.
Pricing
| Plan | USD per month | Customers | Users | WhatsApp lines | Messages a day |
|---|---|---|---|---|---|
| Essential | 119 | Up to 500 | 2 | 2 | 300 |
| Momentum | 219 | Up to 1,000 | 5 | 4 | 700 |
| Scale | 349 | Up to 3,000 | 10 | 8 | 2,000 |
Every plan includes all of Makatea and starts with 14 days free with no card. The annual plan costs ten months for twelve. Above 3,000 customers the plan is set by volume.
Who uses Makatea for AR collections
- Distributors and wholesalers with hundreds of shops on credit terms.
- Schools and universities with monthly fees.
- Internet providers and utilities with recurring bills.
- Property managers and housing societies with rent and maintenance charges.
- Service firms that bill a monthly retainer.
Free on Makatea: proforma invoice template · promissory note template · rent receipt template · free invoice generator
Frequently asked questions
Does Makatea charge a commission on what I collect?
No. You pay a monthly plan. Makatea does not move money or take a percentage.
Does Makatea integrate with my accounting system?
Yes, through the REST API and webhooks. Or export a CSV and upload it, which works with any system.
Does Makatea replace my collections team?
No. Makatea sends the repetitive reminders and your team keeps the calls and decisions.
Can I keep my own messages?
Yes. Write each message once and Makatea sends it with each customer's data.
How long does setup take?
The same day. Upload your invoices and choose the sequence.
Is my data safe?
Yes. Data is encrypted in transit and at rest, and your account is isolated from others.
Is there a free trial?
Yes. 14 days free with every feature and no card.
What is accounts receivable automation?
It is software that sends reminders, records payments and updates balances without manual work. The team keeps the calls and the decisions.
Your recurring collections on autopilot
Makatea sends the reminders over WhatsApp and email, records every payment and tells you who to follow up with first.
14 days free · No card
Keep reading
AR aging report template in Excel
Download a free accounts receivable aging report in Excel, no signup. Days past due, aging buckets and totals per customer calculate on their own.
Days sales outstanding: the DSO formula with an example
Days sales outstanding is the average number of days customers take to pay. See the DSO formula, a worked example, the Excel formula and how to lower it.
What is accounts receivable and how to manage it
Accounts receivable is money customers owe you for sales on credit. See examples, journal entries, an aging report, DSO and how to collect faster.
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Proforma invoice template
Fill in a proforma invoice online and download it as PDF or as an image for WhatsApp. What it is, what it must show and how it differs from an invoice.
Promissory note: what it is and how to write one
What a promissory note is, what it must include and how to write one, with an example. Fill in a free promissory note online and print it to sign.